How to Engage a WorkCover Psychologist
- Paul Dekkers
- Mar 3
- 2 min read
Navigating the WorkCover system can be challenging, especially when seeking mental health support. If you've experienced a workplace injury that has affected your mental well-being, engaging with a WorkCover-approved psychologist is crucial for your recovery. This guide will help you understand how to find the right WorkCover psychologist.
1. Understand WorkCover and Its Benefits
WorkCover is a state-based workers' compensation scheme designed to support employees who suffer from work-related injuries or illnesses, including psychological conditions such as stress, anxiety, or post-traumatic stress disorder (PTSD). If your claim is approved, WorkCover will typically cover the cost of psychological treatment.
2. Obtain a Referral
To access a WorkCover psychologist, you will usually need a referral from your general practitioner (GP). Your GP will assess your condition and provide you with a WorkCover medical certificate and treatment plan.
3. Check With Your WorkCover Insurer
Each state in Australia has its own WorkCover authority, such as:
WorkSafe Victoria
WorkCover Queensland
SIRA (State Insurance Regulatory Authority) in New South Wales
ReturnToWorkSA in South Australia
WorkCover WA
WorkSafe ACT
NT WorkSafe
WorkSafe Tasmania
5. Consider Telehealth Options
If you live in a rural or remote area, or if in-person visits are difficult, consider telehealth services. Many WorkCover-approved psychologists offer virtual consultations, making it easier to access support.
7. Verify Experience and Specialization
When choosing a psychologist, ensure they have experience dealing with workplace-related mental health issues, such as:
Work-related stress and anxiety
Depression due to workplace injury
Adjustment disorders
PTSD from workplace trauma
You can ask about their experience with WorkCover claims and their treatment approaches before committing to a psychologist.
8. Confirm Billing and Approval Processes
Before beginning treatment, check whether the psychologist directly bills WorkCover or if you need to pay upfront and claim reimbursement. Your WorkCover case manager can guide you on how to manage these payments.
Contact us at Workcoverpsychology.com